Developer portal is no longer maintained and will be shut down on 3rd of July 2026.
For up-to-date information refer to our official documentation.
ExpertConnect Developer Portal
The ExpertConnect Partner API enables developers to access Contact and Ticket data via a REST-based API.
Sync contacts
Create contacts in ExpertConnect from your CRM system
Create work orders
Turn an ExpertConnect ticket into a work order in an external system
Review tickets
Get a list of your team's tickets or tickets assigned to you
About ExpertConnect
Keeping up with incoming support requests can be challenging. With ExpertConnect, tickets are automatically created for every phone call, text message, and email, so service advisors can quickly track and resolve issues to reduce customer downtime.
Access the ExpertConnect API
in 3 simple steps
1. Request a developer account
Click Get Access below to share how you intend to use the API. Once approved, you'll receive access to the developer portal.
2. Review the endpoints
After logging in to the developer portal you can obtain a subscription key and review the endpoints.
3. Build an integration
Seamlessly connect your favorite tools using Ticket and Contact data from ExpertConnect. We can't wait to see what you build.